PRIVACY POLICY
HOW IS INFORMATION COLLECTED FROM YOU?
When you order from me, you must provide me with certain information (for example,your name, email address, postal address, and payment information).
My website is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by my business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my store and its service providers.
HOW IS YOUR INFORMATION USED?
Your information is used, on a legal basis, to fulfill your order. It may also be used to communicate with you, via email, to answer enquiries or resolve issues.
WHO HAS ACCESS TO YOUR INFORMATION?
I will not sell or rent your information to third parties.
I will not share your information with third parties for marketing purposes.
As described above, my site is hosted on Wix.com and I use their payment processing services. The Wix Privacy Policy can be found at https://www.wix.com/about/privacy
HOW LONG IS YOUR DATA KEPT?
I will usually keep your data for a period of four years so I can comply with my legal obligations (for example, in case of a tax enquiry or to resolve a dispute).
YOUR RIGHTS
Access: You have the right to access and receive a copy of the personal information I hold about you.
Deletion of your information: You have the right to ask me to delete personal information about you where I am not required to store your data for legal reasons.
CHANGES TO OUR PRIVACY NOTICE
This Privacy Policy was last updated on 25th August 2021
TERMS
COLOUR ACCURACY
All the photographs are taken in natural light, however display settings may mean that the image looks different on your screen. If you would like further imagery for a piece, then please contact me.
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RETURNS AND REFUNDS
If you need to return a painting, contact me within 14 days to request a refund. Once the return has been agreed, you should pack and arrange return delivery using the same service it was sent to you. The refund will be processed within 14 days of the safe return of the piece.
SHIPPING AND DELIVERY
Orders will be packed and sent via courier within 5- 10 working days.
All prices include UK packaging and postage. If you live outside the UK please use the contact form to let me know which piece you are interested in and I will arrange shipping with you via email.